VerbaFlo: Transforming Customer Engagement in Real Estate

VerbaFlo, an innovative conversational AI platform enhancing customer engagement within the real estate sector, has successfully secured $7 million in a seed funding round led by Pi Labs. This round also saw contributions from Haatch, Navigate Ventures, Old College Capital, and a selection of global family offices. Previously, the company raised $2.5 million in a pre-seed round in December 2024 from Downing Family and others.

The funds will be directed towards expanding VerbaFlo’s footprint in the United States and other international markets, further investing in product development, and growing its global team, as outlined in a press release.

Co-Founders and Purpose of VerbaFlo

Founded in October 2024 by Sayantan Biswas, Abhishek Garg, VP Singh, and Dan Smith, VerbaFlo delivers an AI communication platform tailored for residential real estate. The platform assists property owners and operators in streamlining leasing, operations, and resident engagement through the power of conversational AI.

Real estate operators use VerbaFlo to design and oversee various specialised AI agents across numerous functions, including sales, leasing, marketing, finance, operations, maintenance, and resident interactions. Each agent is trained for a particular role and is linked directly to live systems, allowing it to qualify leads, provide answers to property inquiries, schedule viewings, automate follow-ups, manage maintenance requests, and automatically update records.

Comments from VerbaFlo’s COO

Virender Pratap Singh, the co-founder and COO at VerbaFlo, expressed that real estate operators handle a significant number of conversations through various channels daily, much of which remains fragmented. He noted that VerbaFlo was created to unify these interactions into a singular intelligent layer, enabling teams to respond more swiftly and operate more effectively. The interest garnered across the UK, Europe, and now the United States demonstrates a strong response from the industry towards purpose-built AI solutions. This funding will facilitate the ongoing enhancement of the platform as they expand globally.

Enhanced Communication Across Multiple Channels

By consolidating conversations from email, web chat, WhatsApp, phone, and other platforms, and integrating AI into operational workflows, VerbaFlo empowers property enterprises to provide instant responses, 24/7, in over 200 languages.

The company claims to facilitate communication and operations across more than 200,000 units worldwide, adding around 30,000 units monthly while offering support for conversations in over 200 languages. VerbaFlo serves prominent operators across the UK and Europe, recently making inroads into the United States, while also pursuing further expansion in the Middle East, Australia, South Africa, and other European markets.

Clients benefiting from VerbaFlo’s services include leading operators such as Homes for Students (HFS), Moda Living, Fusion Students, Housing Hand, Downing, and more than 40 additional partners.