Urban Company Reports Strong Growth in Q3 FY26

Urban Company has demonstrated impressive topline growth in the third quarter of the fiscal year 2026. However, consolidated losses persisted due to significant investments in its high-frequency housekeeping service, InstaHelp, as outlined in its shareholder communication. For the quarter ending December 31, 2025, the home services platform recorded a Net Transaction Value (NTV) of Rs 1,081 crore, signifying a 32% increase compared to the previous year. Revenue from operations surged by 32% year-on-year to reach Rs 383 crore during this period.

Financial Performance Overview

Despite the upward trend, Urban Company faced a consolidated adjusted EBITDA loss of Rs 17 crore. This setback was primarily attributed to InstaHelp, which alone incurred an adjusted EBITDA loss of Rs 61 crore in Q3 FY26. When InstaHelp is excluded, the core business reported an adjusted EBITDA profit of Rs 44 crore. Overall, the total net losses amounted to Rs 21 crore in Q3 FY26.

Key User Metrics

As per the shareholder letter, Urban Company boasted 7.8 million annual transacting users and 59,475 monthly active service partners in Q3 FY26. The consumer services sector in India, excluding InstaHelp, remained in profit, with an NTV of Rs 781 crore. Revenue from operations also grew by 26% year-on-year, reaching Rs 265 crore.

Performance of Native Brands and International Business

Urban Company’s Native brands division experienced a substantial 93% growth in NTV to Rs 79 crore, while its revenue doubled to Rs 62 crore during this quarter. Furthermore, the international segment, which includes markets such as the UAE and Singapore (excluding KSA), exhibited strong growth as well, with NTV escalating by 79% year-on-year to Rs 193 crore and revenue climbing to Rs 50 crore.

InstaHelp’s Performance and Cash Position

Conversely, InstaHelp recorded 1.61 million orders, accumulating an NTV of Rs 28 crore, with revenue reaching Rs 6.8 crore in Q3 FY26. Nevertheless, this vertical continued to influence profitability adversely, posting an adjusted EBITDA loss of Rs 61 crore.

The letter indicated that Urban Company concluded Q3 FY26 with a cash reserve of Rs 2,095 crore, which offers adequate financial stability as it seeks to invest in new categories while ensuring profitability in its core offerings.

Employee Stock Options and Market Capitalization

During this quarter, the Gurugram-based company also sanctioned the grant of 70.82 lakh stock options under its Employee Stock Option Scheme 2015, which will hold a value of Rs 88 crore. At the time of reporting, Urban Company’s shares were valued at Rs 124.7 each, resulting in a market capitalization of Rs 18,033 crore ($2 billion).