Zepto Pharmacy: 10-Minute Medicine Delivery Service

Zepto Pharmacy is revolutionising the delivery of medication with its new 10-minute medicine delivery service, available in various locations including Mumbai, Bengaluru, Delhi NCR, and Hyderabad. This quick commerce player has invested a year refining its customer service, supply chain, and compliance methods before broadening its reach.

High Operational Standards at Zepto Pharmacy

Aadit Palicha, the CEO and co-founder of Zepto, emphasised the importance of maintaining high operational standards and underscored the complexity of this sector, stating that it is essential to pace growth rather than expand quickly.

Competition in Medicine Delivery Services

The launch of Zepto Pharmacy puts the company in direct competition with peers offering similar services. While over-the-counter medications have been accessible on various platforms, the focus is now shifting towards prescription drugs, which present their own challenges, such as requiring a valid doctor’s prescription for purchase.

Recent Developments in Prescription Medicine Delivery

Recently, Blinkit began testing its prescription medicine delivery service in selected areas of Bengaluru. This service includes treatments for respiratory, heart, eye, ear conditions, neurocare, and antibiotics. Additionally, Blinkit has offered free doctor consultations for customers who are unable to upload prescriptions for specific medications. All orders are completed by licensed pharmacies and provided in tamper-proof packaging to ensure safety.

Blinkit’s new service has emerged following Swiggy’s partnership with PharmEasy, which allows for the sale of prescription medications through Swiggy’s dark stores and app interface.