Customer Behaviour of Indian Clients in the US

A recent post on Reddit has ignited a lively discussion regarding the conduct of Indian customers in the United States. A user claimed that Indian clients are frequently “impatient, rude, and demanding”. This comment was shared on the r/AskIndia subreddit, where the individual recounted their time in customer service dealing with customers of Indian origin.

Experiences in Customer Service

As a customer service representative, the user expressed that every Indian customer they encountered displayed impatience and rudeness, often treating the staff as if they were incompetent, despite the user being in college. The post indicated that some Indian customers “believe they can manipulate staff into giving them free items”.

Specific Incidents Highlighted

In one instance, the user described a challenging interaction with an Indian customer while taking an order. The user struggled to comprehend the customer’s accent and requested them to repeat their order. The customer’s response was frustration; they rolled their eyes and remarked, “No wonder you work here.” Feeling belittled, the user clarified their position, stating, “I work at a café part-time while pursuing college, so there is no need for such comments.”

Responses to the Post

The post quickly gained popularity, leading to a variety of responses. Some readers expressed sympathy towards the user’s predicament, while others cautioned against painting an entire group with the same brush.

Diverse Perspectives

One commenter mentioned, “As an Indian who has worked for both American and British companies, I can affirm that British Indians exhibit worse behaviour.” Another user contributed, “Certain individuals may harbour a significant inferiority complex. Upon acquiring wealth, some may vent their frustrations and anger.” A third remarked, “They believe that moving abroad gives them a superior status; now they think they’re American.”

This discussion unveiled multiple viewpoints, shedding light on broader themes of customer conduct, cultural nuances, and the impacts of stereotypes in a global context.