Practo Launches Care Navigation Platform in the US

IPO-bound digital healthcare platform Practo has officially unveiled its care navigation platform in the US market following a successful launch in the UAE earlier this year. The company reveals that Practo has featured more than 200,000 doctors across various specialties in the US, achieving an annualised GMV run rate of $75 million, bolstered by over 1 million users on the platform.

Traffic in the US has surged nearly six-fold since the launch, with monthly active users exceeding 300,000. The initial uptake has been particularly strong in dental and mental health services, with over 500 practitioners from more than 150 clinics, hospitals, and independent practices monetised through paid subscriptions, as mentioned in the press release.

Practo’s entry into the US comes at a time when it has considerably enhanced its financial stability. Earlier reports from Startup Superb indicated that the company became operating EBITDA-positive for the first time in FY25, with an operating profit of Rs 15 crore, a significant improvement from a Rs 17 crore loss in FY24. The revenue from operations reached Rs 234 crore, while GMV remained consistent at Rs 3,500 crore, alongside a positive cash flow.

Shashank ND, the co-founder and CEO of Practo, stated that the US launch demonstrates the platform’s capacity to address trust, depth, and care navigation within intricate healthcare systems. He further noted that Practo is developing outcomes-led healthcare infrastructure powered by extensive data, with the overarching aim of enhancing health outcomes by enabling more informed and accountable care decisions.

Following its launch in the US, Practo is expanding its on-ground team and is assessing strategic acquisitions to enrich provider networks and widen specialty coverage. With a focus on India, the UAE, and now the US, the company aims to scale its international revenues while maintaining profitability, thereby reinforcing its IPO narrative.