Smallest.ai: Transforming Enterprise Voice AI with $8 Million Seed Funding

Smallest.ai, an innovative Enterprise Voice AI platform, has successfully raised $8 million through seed funding led by Sierra Ventures, with additional support from 3one4 Capital and Better Capital. The funding will be directed towards broadening its presence in North America and India, improving its AI-powered voice automation solutions, and enhancing enterprise adoption in strictly regulated sectors like banking, financial services, retail, healthcare, and IT.

The startup, which operates out of San Francisco and Bengaluru, has also appointed Apoorv Sood as the Global Head of Go-To-Market (GTM) to spearhead enterprise growth, forge partnerships, and promote adoption across international markets.

Innovative Technology at Smallest.ai

Founded by Sudarshan Kamath and Akshat Aandloi, Smallest.ai’s unique platform integrates speech recognition, natural language understanding, and speech synthesis to facilitate real-time, high-quality conversations. Their Lightning engine boasts a latency of just 100 ms, while the Electron model is reported to be ten times faster than existing industry standards.

Growing Clientele and Multilingual Support

Smallest.ai claims to cater to numerous enterprises, including renowned names like Paytm, MakeMyTrip, ServiceNow, and Dalmia Cement. The platform supports multilingual capabilities, with plans to incorporate even more Indian languages in the near future.

Impressive Growth Metrics

The company has experienced remarkable growth, reporting a 300% increase in the US market and a 150% annual growth rate in India. This surge is attributed to the escalating demand for scalable voice automation solutions. The platform reportedly helps lower support costs by up to 80%, enhances agent productivity by ten times, and guarantees 24/7 availability for large organizations.

The Future of the Voice AI Market

As the Voice AI market is expected to reach an impressive $47.5 billion by 2034, the enterprise adoption of conversational AI systems is evidently on the rise globally.